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Car Review: Chevy Impala 2011

Melensdad

Jerk in a Hawaiian Shirt & SNOWCAT Moderator
Staff member
My VW Touareg apparently ate some bad tacos for lunch because the transmission, at 84,000 miles, has some bad shifting going on . . . so into the dealership it goes for a burp, a hug and a repair bill. So I get a rental.

A brand spanking new Chevy Impala, 94 miles on the odometer when I pick it up.

I'm not posting pictures of the car exterior, the professional photographers at GM posted those all over the Chevy website, go look there. I'm just going to post my impressions of the vehicle from driving it, and some camera phone shots of the inside, etc.

First off, at 136 miles the "Check Engine" light came on :hammer: Something tells me that is a bad thing?

Secondly, it shifts hard. I'd bet it is within spec, but there is a noticeable thump at every upship from gear to gear. This is nothing like the smooth shifting I've felt in the various Chrysler, Volvo, VW, Audi, M-B products that I am more familiar with. Its been quite a while since I've owned a GM car but I don't recall shifters that "thump".

ONE, just ONE cup holder in the front? There are 2 holes, one is suitable for a cup, can or bottle, the other is not and won't fit any can larger than one of those skinny RED BULL cans. Its more suitable for coins but it has a hard plastic bottom so coins rattle around in there. A soft rubber insert would solve that problem.

The plastic interior is sort of cheezy and cheap. The plastic is everywhere, just like every other vehicle, so that is not a surprise. But there are at least 3 different patterns of fake leather texture that I could discern, one on the lower dash, one on the upper dash and a third on the steering wheel. I presume all 3 were different because each was a different type of plastic? They were close, but just a little different and it made for an odd look.

Chrome accents were nicely placed around gauges and various controls. There was just enough chrome to be nice, not enough to be gaudy. Ditto with the plastic wood. The woodgrain was actually very attractive, my daughter even commented on how it looked very nice, that there was 'just enough' to be classy, but not too much.

Oddly while the chrome accents were tasteful and well placed, there is a dull finished cheap looking aluminum Chevy 'bowtie' emblem in the center of the steering wheel that really looks crappy :neutral:

The car does have automatic headlamps, a nice touch of luxury there. It also has the optional Sirrius/XM satellite radio, another nice touch that I appreciated. I found the radio controls a bit odd, but easy enough to figure out.

But my short experiences in driving this thing (about 100 miles so far) have given me a long list of minor complaints. The rear view mirrors on the sides of the car are very odd shaped and while they may look good from an exterior point of view, they are nearly worthless. They need to be larger so you can actually see what is behind/adjacent to the vehicle. The interior rear view is also very limited, not by the mirror size but by the 3 rear seat head rests and the rear trunk spoiler on the vehicle. All those things add up to about a 40% reduction is the view out the rear window and that is a pretty dramatic loss of rear visibility!

The gear selector lever is not marked with gear indicators :sad: Seriously? While you can pretty much 'feel' what gear you are selecting, and while the selection does show up on the dash, it should also be indicated next to the selector. Not only did I notice this, but so did my daughter as she commented about how "stupid" it was not to have those indicated.

The windows are all electric, the drivers window is marked "AUTO" and with a single depress the window will retract all the way down. However it will not automatically rise. None of the other windows are automatic either. In contrast, my little VW Jetta, which is classified as an "economy car" in the industry, has all 4 windows operating as "automatic" in both directions. Unlike my Jetta, the Chevy Impala is not an "economy" car and I expected better, but, this and many other little things leave me disappointed.

Engine performance was about average. Honestly I don't know what engine is in the car. It seems to work a bit in the hills, performance is not snappy but its acceptable if this is the base engine. Given we have a rear spoiler and some other fancy trim work on the exterior I'd hope this does not have their performance engine inside. . . if so then this car is all show and no go.

Front seats in the Impala are nice looking leather, but they are made for fat people. Not sure how else to say that. They are wide buckets but have no lateral bolsters so people of average build will find no support in these front seats. The leather is smooth appears to be very nice quality. The seat heaters are dual temperature, controlled by buttons on the dash. Your 3 choices are SMOKING HOT or JUST WARM or OFF. I found the high setting way too hot. But as the temps are in the 20's I'd rather have a hot butt than a cold one. I find running them on HI for 15 minutes then turning down to LO is viable option in this weather. Still, I'd prefer more choices, something in between would be great. Oddly, and uncomfortably, the heaters only heat your butt. Every other car I've been in heats your butt AND your lower back, some your upper back. This only gets your butt so your lower back is left cold. Just another strike against this car.

The gas cap is not locked. The gas cap cover does not lock. That seems odd. Again, I'd prefer that there was a lock, preferably on the gas cap cover.

Dual Climate Control was a nice feature that I didn't expect. Given that so many of the features of this car were just 'average' and given that dual controls are generally more of a premium feature I was surprised by the dual controls. I also didn't like the controls. They were very imprecise and despite the fact that they had detents to feel your way through the throw of the levers, the levers were small and the detents so mild that it was easy to move them farther than intended. Dials might be a better choice? Or bigger levers with stronger detents? The dual zone works, but its not a real climate control that controls to temperature, it actually a manually controlled heater/AC unit that has dual zones.

Rear seat leg room is surprisingly LACKING in this car. It really surprised me but when the drivers seat is pushed back there is really very little room behind the driver so adults may be cramped in the back. Given the overall size of the car I was surprised by the lack of leg room.

Impressed? Nope. This is not a car I'd buy.
 

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Geeze! Based on the stoopid shit you described, you'd almost think that the White House along with Nancy & Harry designed that car.:yum::yum: FWIW, I like my wife's Honda Accord V6. Comfortable front & back, great features (plenty of full size cup holders), stylish and ass-kicking power. As for my 2003 Chevy Express 2500 work van, I just put in a new water pump, power steering pump and serpentine belt at 85k miles. The front end won't hold an alignment, so I have to constantly have the tires rotated so they will wear evenly. It's a pit into which I throw money on a regular basis, but I need a full size van for my business. I hope to retire before I have to replace this POS. No wonder the slant eyes are kicking our asses when it comes to cars.
 
I just went to the Chevy website.

Picked the "BUILD AND PRICE" option to see what this car costs.

Looks like it has a BASE MSRP of $24,390

But the model that I am driving appears to be $31,655, possibly a bit more if I missed some of the options?

I have to say that given the choice between this car and my little "economy" VW Jetta, the Jetta is a clear winner in VALUE because even optioned up it costs less and is a lot more fun to drive. Somehow I suspect that the 40 miles per gallon I get from the Jetta in the real world will beat the Impala's projected 17city/27hwy by a long shot.
 
Those are the exact same outside mirrors that were on my 1999 Monte Carlo. They are ridiculously small, especially if you are switching between an F150 and the Monte.
 
Those are the exact same outside mirrors that were on my 1999 Monte Carlo. They are ridiculously small, especially if you are switching between an F150 and the Monte.

same mirrors on my Malibu... i went from driving an F-450 to this..lol

good thing its good on gas..:glare:
 
Those are the exact same outside mirrors that were on my 1999 Monte Carlo. They are ridiculously small. . .
same mirrors on my Malibu... i went from driving an F-450 to this..lol

good thing its good on gas..:glare:
Glad I'm not the only one who thinks these mirrors are worthless.

The car looks pretty nice, but I just don't think it really is a very good vehicle, at least in terms of ergonomic and practical design. Its not particularly space efficient. Long front end with a very low rake to the front windshield, which looks nice outside but inside it puts the dashboard a long way away from the driver while at the same time puts the center rearview mirror fairly close to your face.

Honestly I would love to "buy American" but it is just so hard to do when the American cars are designed like this one. At $25,000 its probably a reasonable mid-size family sedan, I'd like to see a base model version and compare it to this decked out rental I have. But at $32,000 its not any sort of a vehicle that I would consider buying. Realistically this car is a lot more expensive than a fully loaded VW Jetta with very little added luxury but with some added size.

A VW Passat base model is a shade under $28,000, offers better fuel economy than the Chevy Impala, and from the "build & price" system on the VW website seems to offer the same level of luxury that this Impala has in terms of features like the sunroof, leather seats, fancy radio, etc. It also offers fog lamps that are not on the Impala and appears to have a similar size interior to the Impala. I would think that a nicely loaded Honda Accord would be a better value as well, not sure what Toyota's offering would be that compares to the Impala. Even the mid-level VW CC semi-luxury sedan seems to offer much better value and at a slightly lower price than this Impala.

Sad facts for Chevy.
 
alright i gotta say it. you wanna know why the American cars are the way they are?

because NOBODY BUYS THE DAMN THINGS ANYMORE.

THAT is why the foreign shit is better bang for the buck. how do you keep the bang for the buck lower when you arent making any money? this is my opinion, this is how i see it. if im wrong, then ignore me. but im stickin to that.
 
first off Bob the check engine light means something in the electronic engine control isn't working get the ck engine light out and preformance and smooth shifting will come back and as to your gripe about legg room in the back seat since when do criminals need to be comfortable basd enough the cops have chofure them to the slammer
 
the check engine light means something in the electronic engine control isn't working get the ck engine light out and preformance and smooth shifting will come back...

Ahhh but the thunks and bangs in the shifting were there from the moment I got the car. The check engine light didn't come on until the 4th trip out in the car.

On a different note, my wife drove it to school, then to go do some shopping. She is not happy with this car. Said the car bumps at every shift. So even she noticed it.

Now as for today, I've got some driving to do, I'll be leaving soon and gone until late afternoon. I have this Impala with "unlimited miles" sitting here for me to use. We've decided to let it sit and we are going to drive one of the other cars.
 
How worthless is the rear view mirror in the Chevy Impala? Well its only slightly better than the rear window defroster!!!

The rear window defroster defrosts the bottom 2/3rds of the window. The problem is that the rear spoiler and the rear head rests cover up the view of the bottom 1/2 of the window. So the top 1/2 of the rear window is the only part that is actually useable . . . unless its snowing outside and you need to use the defroster. Then you only have a small strip of window that you can see out of.

Just another bad bit of design from Chevy :ermm:
 

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Bob,

I rented an Impala in Seattle when I purchased my Snow Trac.....I would have to agree with you assesment. This is not a car I would buy. I to like to buy american verhicals, just not this one. Ergonomics were poor for 2010 in my mind. The engine had enough power but only just enough. Not much rear seat room either with my 6' 3" carcus in the drivers seat, but at least it went back far enough. This car makes me wonder what Ford and Chrysler have at this price level....But I will not buy an Aisian built/branded car. Just too much for a "made in america man", I feel it my duty at this point to buy American made. We in a global competition with Honda Toyota ect. and because they assemble cars here means nothing to me. The profits got to their home country.....Will never buy Chinese cars either....

regards, Kirk
 
Kirk, I'd love to buy American. I just can't find a car that is good enough. I've only had 1 Japanese car in my life, owned it many years (decades) ago while in college. Have owned several American cars and been disappointed in them. I've pretty much been buying Jeep, Volvo and VW vehicles for the past 20 years. I see no reason to pony up big bucks for Audi, BMW or M-B. I could save a few bucks and buy American but I can't get past the last experience I had with a Mercury Mountaineer that I bought for my wife because it 'looked' good.
 
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