Ceiling Fan Install with remote

[Rmalone]

Electricians help. Removed old ceiling fan and Installed new ceiling fan that comes with a remote. 25 year old house that has black, red, white, and bare wires. Wall has three switches, one switch has dimmer control.
I connected the wiring exactly as instructions indicated,,,,, fan red to house black, white to white, green to bare, capped the house red wire. Ensured the remote is working and remote receiver dip switches match remote dip switches. When testing I get no power to the fan motor or the fan light. Tested by turning on all three wall switches and using the fan remote.

Suggestions to troubleshoot?

 

[waybomb]

Kill the breaker. Open up the switches. The switch that used to turn the fan on, should have two wires attached. What colors are those wires?

 

[Melensdad]

Maybe triple check the "dip" switches on the remote?

So if I understand it correctly, your HOUSE = Black, Red, White and Bare wires.

Bare wire is obviously the ground wire.
White is going to be the neutral wire.

If I understand your post, you did not use the Red wire, so that is capped off?

And you used the Black wire, White wire and Ground/bare wire?

This graphic may be helpful?

 

[FrancSevin]

I don't know this fan however; it is likely the light has a function from the remote separate from the Fan motor. So, in order to work from the remote both would likely need to be connect to the wall switch. Also, check if the wall switch is a single or double pole.
However, this system may require the power be connect to the receiver card in the fan. I would also check the potentials between the red and black when power is on. Rmalone would need an inexpensive probe tester for this.
Frankly, he should have one to test circuits. Every household should have one. They are simple, cheap, and relatively safe, to use.

Directions that come with the product should explain this.

I put a Lighted ceiling fan in several years ago with a remote card and it runs on one black wire. That there is black and red/off here suggest the old fan required two separate power source's and that the wall switch could be a double line switch. With pull chains for manually turning on each device.

 

[bczoom]

25 year old house that has black, red, white, and bare wires. Wall has three switches, one switch has dimmer control.

In that old setup with wall switches:
Ground and neutral is as always.
Was one switch (maybe the red wire) to run the fan, the other switch with black wire to run the light?

 

[FrancSevin]

In that old setup with wall switches:
Ground and neutral is as always.
Was one switch (maybe the red wire) to run the fan, the other switch with black wire to run the light?

The light would be on the dimmer switch. Older Dimmers cannot run LED's or motors.
Red or black irrelevant. However, I would guess the same as you about the red wire.

 

[Melensdad]

Problem is the new fan is run off a remote. Most of these new "remote" fan/lights are not set up for 4 wires with 1 power wire to the fan, another power wire to the light. They are set up for 3 wires, black, white, ground. I've installed a couple in my daughter's Chicago condo. I'd also say that, if this is one of the chinese imports, the instructions probably suck.

 

[waybomb]

I'd say disconnect the black wire and install the red.

 

[FrancSevin]

The existing dimmer switch on the wall is most likely for the light. I would abandon that wire, whatever color it is. Just sayin'
Red or Black wire is likely 14 gauge and good for 15 amps thru what would be a 15-amp SPST* switch. Though at a minimum
it should be enough for the ceiling unit. Don't use the red, or the black, if it is off of the dimmer switch.
Whay ever is abandoned should be capped off (Both ends) with a wire nut and taped.
*Single pole/single throw