They said that I would have a few more years of use. I am replacing the wheels right now. Also I set the tracks up in a way that I place the cracked area over the bogie so that it opens up and allows me to clean and prep and fill. I cut and clean the loose strings, clean and prepare the cracked area and using a loctite product to bind the rubber and string together and then putting a top coat on to keep snow and water from getting in. I have attached some pictures illustrating what I am doing. I'll let you know what happens after a weekend of play.So did they say it will be OK or they are done? I only put about 50 miles on mine before they got burned up. I wouldn't be very happy if I just spent 5k on a set and put a lot of miles on the first year and that happened. If they are done, you would think they should be recalled 200km isn't very far. The Mattracks ezutv tracks I have now, I will look for the ice build up.