First off, welcome to our Forum!
Now for RPA. Very useful technology. Whilst it will replace a human worker, or team of workers, it does replicate their efforts with more precision, and dependable realization of consistent quality. Thus, affording the delivery of expectations to the customer. My youngest brother, who's family lived in my basement for years while he studied the technology, is a world-renowned engineer of RPA. His work can be found in auto plants all over the globe.
That said, I do not use it. My company is a custom Contract-Packager and we found RPA cannot pay for itself over a reasonable time. For what we do, the flexibility of the human mind is priceless. However, robots tend to show up every day, on time, and ready to perform as expected.
RPA requires a consistent backlog of work, particularly consistent and repeatable assignments of effort. Tech's for the RPA are high paying and rare, therefore costly unless work is steady and of sufficient volume to justify the salaries required to attain qualified personnel. Put together, these factors make RPA difficult to financially justify.
All that said, I recommend them were applicable. Especially in manufacturing.
In what business are you involved