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SPOT Satellite trackers changing Emergency Rescue Service Provider

Melensdad

Jerk in a Hawaiian Shirt & SNOWCAT Moderator
Staff member
GOLD Site Supporter
Got this message from SPOT

Change to Search & Rescue (SAR) Member Benefits
Valued SPOT Customer,
We wanted to inform you of the upcoming changes to our search and rescue (SAR) Member Benefit offering and how these changes affect you.
After an extensive search, SPOT has chosen a new provider for its SAR Member Benefit coverage. This new coverage will increase security and medical benefits available to our customers. The new plan is called Global Overwatch & Rescue™ and will be offered to our customers worldwide. The new Global Overwatch & Rescue™ Plan, now offered to SPOT users, includes 24/7 multi-lingual crisis consultation and coordinated, in-country assistance, up to and including evacuations for medical mishaps, natural disasters, terrorism, pandemics like COVID-19, riots, strikes and civil commotion and much more.
As a SPOT customer, you can remain confident that your rescue benefit coverage will continue to cover unexpected costs associated with a rescue. We are also pleased to share that these improved benefits come with no increase to cost for our existing customers.
The new Global Overwatch & Rescue™ Plan will be in effect on September 1, 2021 and the transfer of your service from the current provider does not require any action on your part.
As an added benefit, the individual who has purchased the Global Overwatch & Rescue™ Plan will no longer need to pay for any out-of-pocket expenses, should they occur, as these costs will be covered for any qualifying event in a given year.
For complete details on the Global Overwatch & Rescue™ Plan, visit here.
For additional information, please consult our support section here.
Regards,
SPOT Marketing
 

Melensdad

Jerk in a Hawaiian Shirt & SNOWCAT Moderator
Staff member
GOLD Site Supporter
Here is the new provider:


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Link to their services --> https://content.findmespot.com/docu...nsition_Announcement_8_30_21&utm_medium=email


This is the basic list, but if you plan to use the service it would be wise to read all the details.

Security Assistance Benefits
  1. 24/7 Assistance Hotline
  2. Crisis Consultation (phone advice)
  3. Emergency Message Transmission during a period of travel
  4. Legal Referrals during a period of travel
  5. Lost Document Advice & Assistance, during a period of travel
  6. Lost Baggage Assistance, during a period of travel
  7. Access to Interpreters, during a period of travel
  8. Health, Safety, and Security Related Travel Alerts, during a period of travel
What We Provide: as a fully funded service, at no additional cost to you: Response to the following eleven (11) Crisis Events:
  1. Violent Crime
  2. Political Threats (extended to include civil threats caused by riots, strikes and civil commotion)
  3. Terrorism
  4. Kidnap for Ransom
  5. Blackmail or Extortion
  6. Wrongful Detention
  7. Hi‐Jacking
  8. Disappearance of Persons
  9. Natural Disasters
  10. PandemicThreat
  11. SearchandRescue(SAR)
Medical Assistance Benefits
  1. Medical and Dental Referrals
  2. Advance of Emergency Medical Expenses
  3. Medical Monitoring
  4. Translation Services
  5. Coordination/Assistance with Medical Payments
  6. Advance of Payment of Expenses pertaining to Emergency Transportation Services
What We Provide: as a fully funded service, at no additional cost to you:
  1. Emergency Relocation
  2. Medically Necessary Repatriation (nearest appropriate hospital)
  3. Repatriation of Mortal Remains
  4. Visit of a Family Member or Friend
  5. Return of Dependent Children
  6. Transport Escort
  7. COVID19 Illness Medically Necessary Repatriation, during a period of foreign travel
  8. COVID19 Government Mandated Quarantine, during a period of foreign travel
 
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