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Helpful and not helpful customer service

bczoom

Super Moderator
Staff member
GOLD Site Supporter
Please post your experiences with companies that have treated you well or poorly.

A few of my recent interactions:
Karcher - The pressure washer company. Had a couple parts go bad (out of warranty) but once I gave them product details, they sent me replacement parts at no cost.
AgriCover - Tonneau covers and other truck accessories. I have a tri-fold cover on my truck. The vinyl between one of the panels started to sag due to glue failure. I contacted them to ask what kind of glue I should use to fix it. Instead, they sent me a whole new tonneau cover.
 
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