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Charter Cable fiasco? What happened? I'm BACK!

Dax949

Dax949

Well-known member
Informational Technology Contingency Plans (or The Lack Thereof)​
Wednesday night we were watching The Hail Mary Project on our streaming TV service provided by Charter Cable / Spectrum when the connection suddenly failed. I pulled the plugs and rebooted my modem and my Netgear router but it wasn’t my problem. It was all three services – no Phone – no Internet – and no Streaming TV. Everything went down at once and it wasn’t coming back on.

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That was two days ago! This is now Friday and Spectrum did finally get the telephone operating again. I figure that someone’s head is likely to roll for not having a remedial contingency plan in place. Can you imagine all the businesses and agencies that are scrambling to appease their customers and constituents right now? This is coming up on the end of the workday and the workweek and so it may well be next Monday morning for a lot of places with Charter services to begin again in earnest after last Wednesday’s fiasco.
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Okay, I'm back! And it's now Saturday morning (13 JUN 26) and I'm wondering what the heck happened! (???) Apparently from what I've been able to find out, several states of the U.S. were all down - internet - phone - TV ... the whole shebang. I was thinking that the Iranians shot down the Charter / Spectrum satellite!

I'm curious ... who else here has been offline since last Wednesday - and what happened? Was it the Russians? Anybody miss me? ;)
 
Dax949 said:
Informational Technology Contingency Plans (or The Lack Thereof)​
Wednesday night we were watching The Hail Mary Project on our streaming TV service provided by Charter Cable / Spectrum when the connection suddenly failed. I pulled the plugs and rebooted my modem and my Netgear router but it wasn’t my problem. It was all three services – no Phone – no Internet – and no Streaming TV. Everything went down at once and it wasn’t coming back on.

View attachment 206434 View attachment 206435

That was two days ago! This is now Friday and Spectrum did finally get the telephone operating again. I figure that someone’s head is likely to roll for not having a remedial contingency plan in place. Can you imagine all the businesses and agencies that are scrambling to appease their customers and constituents right now? This is coming up on the end of the workday and the workweek and so it may well be next Monday morning for a lot of places with Charter services to begin again in earnest after last Wednesday’s fiasco.
-------------------------------------------------------------------------------------
Okay, I'm back! And it's now Saturday morning (13 JUN 26) and I'm wondering what the heck happened! (???) Apparently from what I've been able to find out, several states of the U.S. were all down - internet - phone - TV ... the whole shebang. I was thinking that the Iranians shot down the Charter / Spectrum satellite!

I'm curious ... who else here has been offline since last Wednesday - and what happened? Was it the Russians? Anybody miss me? ;)
Click to expand...
It's TRUMP'S fault, lol🤣🤣🤣! Of course you were missed!!
 
Okay, it was more of a localized thing than what I was thinking. Boy ... it was a real eye-opener though how much we've become dependent on being online. From our perspective here it seemed like a big part of the world no longer existed as we were cut off from the outside. (We got through to Spectrum's automated help desk via a friend's cellular telephone and the recording provided a link for affected customers to go to and find out more about the outage. ) - - ? - - How you supposed to use the link with a stand-alone computer? LOL

Downdetector shows how isolated things can be though ... https://downdetector.com/status/spectrum/map/
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MountainTrapper said:
Everything is fine here. We have Starlink for the phone and internet. And Dish for the TVs. We'd be fine if it all went down permanently.
Click to expand...
Ditto here.
We have Verizon 5G for internet that rarely blinks off, and only then, for 5-minutes.
Also have the silly DirectTV dish for TV, and cellphone service is on neither of those.
When pouring rain washes out the dish signal, the TVs automatically switch to internet, in just seconds. :)
... Oh, and our wonderful in-ground power hasn't blinked off for more than 5-minutes, in 6-years. :D
 
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