jwstewar
Active member
I've got a strange one going here.
We have a Samsung washing machine. Purchased it Nov. of 2007 (one of the first big things we purchased after the house fire), started using it May of 2008.
We have had an issue with the softener/soap dispenser since new and had it worked on under warranty/extended warranty a few times. Never really got it resolved, but got it better and got it so we can use it, other than that it has worked fine up until a couple of weeks ago. We received an error message on the display - nd. No Drain. So the first time I drained it, was quite painful, fortunately I've learned an easier way since then. Any way, I took the pump out, it was clear and free. So I assumed the pump had just gone bad. Order a new one. It comes, Monica wants to do laundry, so she puts it in. It doesn't fix it. So I do some more work on it. I look at the old pump. It says it is 120v. I make up a wire and test it, it runs just fine. I get the multimeter out. I'm getting 2 volts at the wires. So I say, it is a relay or something bad, problem is, they are all glued into the control board.
I start searching I finally found 2. One that is half broken on ebay and a used one that "has been tested" and includes a 6 month warranty. Not a lot of luck finding a new one at that point. So I order it last Friday afternoon. It came on Monday. Installed it Tuesday evening, pump still won't run, I move the control board around (the washer isn't put together) and the pump kicks on. Confused and tired I go to bed. Wednesday night I mess with it and determine that if I lean the control board forward, the washer works. So I check wires and check/clean connections. Same affect. Yesterday with the control board leaned forward, Monica was able to do several loads of laundry.
So this morning out of curiosity, I reinstall the old board. Can't get the pump to work at all. Reinstall the new board, the pump runs. Monica starts another load of laundry with the board "in place" pump doesn't run, she leaned the board forward and now the pump is running and the cycle is continuing.
We have a Samsung washing machine. Purchased it Nov. of 2007 (one of the first big things we purchased after the house fire), started using it May of 2008.
We have had an issue with the softener/soap dispenser since new and had it worked on under warranty/extended warranty a few times. Never really got it resolved, but got it better and got it so we can use it, other than that it has worked fine up until a couple of weeks ago. We received an error message on the display - nd. No Drain. So the first time I drained it, was quite painful, fortunately I've learned an easier way since then. Any way, I took the pump out, it was clear and free. So I assumed the pump had just gone bad. Order a new one. It comes, Monica wants to do laundry, so she puts it in. It doesn't fix it. So I do some more work on it. I look at the old pump. It says it is 120v. I make up a wire and test it, it runs just fine. I get the multimeter out. I'm getting 2 volts at the wires. So I say, it is a relay or something bad, problem is, they are all glued into the control board.
I start searching I finally found 2. One that is half broken on ebay and a used one that "has been tested" and includes a 6 month warranty. Not a lot of luck finding a new one at that point. So I order it last Friday afternoon. It came on Monday. Installed it Tuesday evening, pump still won't run, I move the control board around (the washer isn't put together) and the pump kicks on. Confused and tired I go to bed. Wednesday night I mess with it and determine that if I lean the control board forward, the washer works. So I check wires and check/clean connections. Same affect. Yesterday with the control board leaned forward, Monica was able to do several loads of laundry.
So this morning out of curiosity, I reinstall the old board. Can't get the pump to work at all. Reinstall the new board, the pump runs. Monica starts another load of laundry with the board "in place" pump doesn't run, she leaned the board forward and now the pump is running and the cycle is continuing.