Brian you can do me a favor...for i have sinned
Next time you go to church as i know you do on a regular basis think of me as i have a confession...
I ordered my wife a laptop PC and the idiots sent me the wrong one,i ordered a purple one but they sent a white one,i called them and the customer service lady said"we have the strictest of quality control this can't be possible" well FFS i aint blind.
We had a row on the phone and in the end she agreed to send a courier to pick it up and give a full refund/send it again,this is where i got naughty just to piss them off for their arrogance....i gave the courier a empty box
The Lady from customer service called me this morning and said"good morning we have received your returned item would you like a refund or would you like us to send the correct item"...no mention the box was empty so i paused and said...refund please,clearly quality control is shit as i got me a free £400 Laptop.
Pray for my soul Brian....sadly i just act now and think later....me bad.