I hired a handy man a few weeks ago (because previously he had worked for a gate co. that did a good job). I went out to my utility room and had the correct key . I tried to open the dead bolt only to find that the tumbler turns but the dead bolt wouldn't open (it just turns in the lock). Since that was a spare key I got the key I usually use for that. Tried that and the same thing happened, the tumbler turns (the key turns in the lock) but the deadbolt won't open.
Just for the fun of it I got a wrong key and tried that - naturally that won't turn at all which is what it's supposed to do (not turn).
Oh there are other problems because he did such a ***** job but not even being able to open a door is the worst. Now what if that happens when I try to get in my house?
I called him about 5:30AM & left a message. I said I would trash his name (if that is the correct term because all I am saying is the truth).
Man's name is Greg Bosworth if you know anyone in Phoenix let them know.
I feel ulcers coming on .I sure hope your day is better than mine.