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Dealing with incompetence.....

Junkman

Extra Super Moderator
Last Monday I placed our flea & tick protection products order, and told them that I am running very low on product. I ordered 50 pieces of every size and said that I needed it ASAP. Yesterday the add on order for 3 slow moving items arrived, but the original order didn't. I called this morning, and it was shipped yesterday. They said that they were short a few pieces and held the entire order until they were able to complete it and ship. I asked why they didn't just ship what they had in stock and back order the balance, and they told me that "it isn't cost effective" since they pay the shipping. UPS has it scheduled for Thursdays delivery, but I know from past experience that it is usually 2 - 3 days late from the schedule when it is coming a long distance. How do you deal with stupid people ????? I will be looking for a new supplier today.
 

mtntopper

Back On Track
SUPER Site Supporter
Incompetence seems to be more the norm than the exception in todays business world. Welcome to the real world Junkman....

The wife and I were out for dinner several weeks ago in one of the supposedly better restaurants in town. A distant relative and family came in and were seated several tables away. I got up from my table and meal to say good evening and wish them well while my wife went to the restroom. I was gone for maybe 3 minutes and returned to my table to find that my meal was gone and the table cleared after my wife had told the waiter I was not done. I asked to see the manager and when she came out she said if no one is at the table, the wait staff is trained to clear the table and make it ready for the next patron. I protested vigorously that we had told the waiter we were not done. She then advised me to pay and leave or she would call the police and have me escorted out. Now that is great customer service!!!! You get screwed out of your meal and still have to pay. I will never go back to that place again and will spread all of the ill will I can. I will find a new favorite restaurant for dinner as this is really your only option with that type of service.
 
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