jwstewar
Active member
Monica bought a Pandora bracelet on ebay. The seller correctly stated the size and everything. Monica "assumed" it would fit her. When it came it was too small. We measured it, it was exactly what the seller stated it was. Clearly Monica's fault. Not feeling like it was the seller's responsibility, we didn't ask for a refund. Monica relisted it on ebay with the exact specs the previous seller had listed. She also included the fact that she bought it, but it was too small and sold it so she could get one to fit her.
She gets a couple of bids and it sells for a few dollars more than she paid. This morning she received a message from the buyer wanting to know if she would take it back. The buyer offered to pay return postage and such. Monica didn't state no returns and didn't say anything about restocking fees. But we will incur additional e-bay charges for relisting.
What do you think we should do? Keep in mind, that we aren't "professional" ebayers and just sell a few odds-n-ends to get rid of them.
She gets a couple of bids and it sells for a few dollars more than she paid. This morning she received a message from the buyer wanting to know if she would take it back. The buyer offered to pay return postage and such. Monica didn't state no returns and didn't say anything about restocking fees. But we will incur additional e-bay charges for relisting.
What do you think we should do? Keep in mind, that we aren't "professional" ebayers and just sell a few odds-n-ends to get rid of them.