Why would'nt someone have at least a space heater,..Its Cold..been doing service and installs..of hvac..Went to a 75yr. old guys house yesterday..when we went in at 2:00 pm it was 52 in his house..and he was sitting there in his coveralls..we went back and got two of the oiled filled space heaters..12 yr. old furnace in a 12yr. old house....88 percent ?..PVC flew and intake..that was melted and had been on fire..busted heat exchanger..We finished up his new furnace install this morning..another Gal called no heat w/5 kids in the house.. when we walked in she had the oven on,dryer running ,and was on the phone trying to borrow money..to have her furnace repaired..her husband was just shipped off to packistan...we installed a new transformer and a new thermostat..after decodeing everything the brother and uncle had done...Got it repaired ..And told her to Thank her husband for his service..NO CHARGE...I think she was about to cry....But back to why would'nt people have someback-up..B,