I just got a letter from my mortgage holder notifying me that they have the bill for the new coverage..........GREAT. They also told me ALLSTATE has not cancelled/refunded my unused portion of coverage............and that I need to call them.........GREAT.
ring ring............allstate..................I tell them I need to find out where the refund is............what refund? Uh for my homeowners, oh are you cancelling that also............we did not know................BS BS BS BS. Oh, so I am still covered, yes, great would you like to send someone out to look at my storm damaged roof and trees, since I still have coverage........her response, would you like to get denied again??????????? WTF!! Since they NEVER CAME OUT THE FIRST TIME, how could it be AGAIN. she then says is that not why you are leaving......yeah cause they NEVER CAME OUT, told me to busy to deal with my little claim, bye!
Faxing over the proof of coverage (why they need this have no idea, my mortgage holder knows I have it), more reason to NOT be tops in customer service.
Allstate sucks on CS, and to boot I got MORE COVERAGE, for a lot less $$$$, and better coverage. If my home is destroyed, Shelter writes ME a check, not with allstate, they hire the contractor to build your home back........bet that boy would be really sharp................not on your life. with their service and concern you would have a house of 1x2's where 2x6's should be. they had the rebuild value at 55,000.00...........shelter has me 90K. and I run the rebuild, totally.
saved on car and life also...............a bunch!
ring ring............allstate..................I tell them I need to find out where the refund is............what refund? Uh for my homeowners, oh are you cancelling that also............we did not know................BS BS BS BS. Oh, so I am still covered, yes, great would you like to send someone out to look at my storm damaged roof and trees, since I still have coverage........her response, would you like to get denied again??????????? WTF!! Since they NEVER CAME OUT THE FIRST TIME, how could it be AGAIN. she then says is that not why you are leaving......yeah cause they NEVER CAME OUT, told me to busy to deal with my little claim, bye!
Faxing over the proof of coverage (why they need this have no idea, my mortgage holder knows I have it), more reason to NOT be tops in customer service.
Allstate sucks on CS, and to boot I got MORE COVERAGE, for a lot less $$$$, and better coverage. If my home is destroyed, Shelter writes ME a check, not with allstate, they hire the contractor to build your home back........bet that boy would be really sharp................not on your life. with their service and concern you would have a house of 1x2's where 2x6's should be. they had the rebuild value at 55,000.00...........shelter has me 90K. and I run the rebuild, totally.
saved on car and life also...............a bunch!