I have had an AT&T GO phone along with another I had for my field supervisor since 2003 linked to my CC. My employee retired a couple months ago about the time the Wuhan flu came around. I had been trying to turn his service off for several months with no success because I do not have the phone in my hand, so they could send me a password even though my phone is on the same account paid with the same card. To make matter worse my CC company wouldn't block the charges because I linked it, even though its a pre paid service?? So I had no choice to dispute the charges to get it turned off. What happened then is they shut off my phone too. I have been trying to straighten it out for days but can't get anywhere. When you ask for a supervisor they put you on hold only to get dropped. So now they lose my phone, wifes phone and the house phone. In all a couple hundred $$ a month. After lunch I'm going to the Verizon store.