I don't have an answer for you, but I did get angered enough to wait to talk to someone at MS about Office 2004. I use Excel to do payroll. I just now have some people reaching 10 years of monthly payroll data. After calculating their pay, as soon as I hit the "save" button my screen sort of half whites out and it says "Office 2004 is NOT RESPONDING".
It says it's trying to recover data. (bullshit) It's never recovered shit!
Some of my calculations for commissions are complicated and split between several sales people and may take quite a while to complete. When I lose all that work, I'm an unhappy camper; to put it mildly. Anyway, MS told me that I needed to install a "K" something fix. I'm sorry but I can't recall what it was. The dang update emails you a password that allows you to install the update (wft?). My first 2 attempts had an invalid password emailed to me by MS.
Finally they sent me a proper password and, fingers crossed, it seems to work. They tell me that this fix is not going to be listed as an update or even a formal "fix" since it's "addressed in Office 2010". Grrrr! What if I don't want to buy Office 2010?!
If your data and/or calculations are as old as mine, you may run into that problem as well. Maybe someone here with more programming skills than me (which would be about anyone else here) can help. I know of two people who bought new computers because Office was giving them that white screen on Excel on larger and older worksheets only to find it still did the same thing. Good luck! Hopefully someone here knows about that fix I installed a couple of months ago.